Connecting with customers means good communication 鈥� for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.
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There is no 鈥淚鈥� in 鈥渢eam鈥� but don鈥檛 take teamwork for granted. Save your team from failure with these easy to follow tips. watch now
3 min watch
Knowledge Pill
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of marketing by recognizing the long-term value of building customer loyalty. Relationship marketing emphasizes... read more
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now
3 min watch
Step Up
Entrepreneur and G-Coffee operator, Gaston Sitbon, talks with Marcos about how brands connect with clients effectively, taking a leap of faith and starting your own business. Also, they have coffee. watch now
26 min watch
Incoming Chat
Keep learning new ways to prepare for your keynote with this easy to follow Public Speaking tips part 2 watch now
3 min watch
Step Up
Brand 24鈥檚 video creator Chia explains the challenges of video content creation and becoming the face of a brand watch now
24 min watch
Incoming Chat
Once upon a time, there was an overused buzzword called 鈥渟torytelling.鈥� Follow this advice from Marcos on how to do it right and write a compelling story. The end? watch now
3 min watch
Knowledge Pill
Have you ever heard, 鈥淗appy as a fish in the water?鈥� We haven鈥檛 either, but today, Marcos tells us about the Fish! Philosophy and how to bring happiness to your workplace. watch now
3 min watch
Knowledge Pill
Michal Napora talks to Marcos about marketing in video games and what is the process of choosing a voice to promote a brand in Social Media. watch now
25 min watch
Incoming Chat
Sometimes, we all need a vacation. But if we are creative with our OOO emails, we can still close a sale from the comfort of our beach hotel. watch now
3 min watch
Knowledge Pill
Although trust and loyalty are similar topics, they aren鈥檛 the same. Trust gets you to buy a product from a vendor or brand, while loyalty keeps you buying products from the same vendor or brand. In a nutshell, trust leads to loyalty. In the book Marketing Metrics, the authors... read more
Unless you鈥檙e in the middle of nowhere, there are probably a number of different products around you. Whether it鈥檚 a chair you鈥檙e sitting on, a computer you鈥檙e using for work, or a favorite mug sitting on your desk. What鈥檚 the first thing that jumps into your mind when you think... read more
E-commerce is going through another transformation, with chatbots and live chats mapping out customer journey and driving sales. Conversational technologies are ruling online business, and you can see the proof of this everywhere. Previously silent, online marketplaces and stores... read more
9 minutes
Mar 23, 2019
Facebook is the biggest social media platform with a customer base of 2 billion active users. The company is still growing in numbers with changes in every aspect of technology: visual, search, personalization, image processing, and design. Last year, Facebook introduced a new,... read more
6 minutes
Mar 30, 2018
We usually put a lot of time and effort into creating great sales pitches to seduce new customers and sending sophisticated emails full of jokes to keep their attention and increase their loyalty. Then we contact them through email marketing, which we know is the best way to stay... read more
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