Head of Communication
If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you need proper tools. One of the easiest ways to instantaneously reach your website visitors is through live chat... read more
Sell9 min read | Dec 06 | Pawe艂 Ha艂abuda
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Sell19 min read | Dec 05 | Pawe艂 Ha艂abuda
Providing instant, personalized聽customer support聽is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer.... read more
Connect11 min read | Dec 05 | Pawe艂 Ha艂abuda
Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more
Connect14 min read | Dec 04 | Pawe艂 Ha艂abuda
How support teams handle customer interactions, from resolving issues promptly to creating a positive and personalized experience, can mean the difference between a loyal... read more
Support21 min read | Dec 02 | Pawe艂 Ha艂abuda
Social media has evolved from mere conversation to a pivotal platform for customer service. With Twitter, Facebook, and Instagram becoming primary avenues for customers... read more
Sell8 min read | Nov 15 | Pawe艂 Ha艂abuda
Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today鈥檚 subscription economy, he might stand a... read more
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