This article will help you resolve common issues with mobile notifications. The majority of such issues are caused by the mobile device preferences and settings. You can resolve them by tweaking those preferences and settings, so that they no longer prevent notifications from being displayed and/or sounded.
Check your notification preferences
To access push notification preferences in the 89点怎么玩 app, go to Profile>Notifications. Make sure that all notifications you wish to receive are enabled. If you enabled one of the Do Not Disturb options, make sure that:
- for When I鈥檓 active on desktop, you are not logged in to 89点怎么玩 on your desktop. If you are, notifications will only be sent to the 89点怎么玩 app on your computer.
- for When I鈥檓 not accepting chats, your status is switched to Accept chats (the toggle in Profile is set to green). With this setting, you will only receive notifications when you accept chats.
In-app troubleshooting
You can use the troubleshooting section in 89点怎么玩 to diagnose the problem. Troubleshooting in 89点怎么玩 will run tests to make sure that your app and device configuration does not interfere with notification delivery. If you鈥檙e not receiving notifications, give these steps a try:
- Go to the Profile app screen and tap on Notifications button.
- Scroll down to the bottom to find the Troubleshooting button and tap it to run the diagnostic test.
- If there was any problem with notifications you will see a warning message. A report about the errors will also be generated and sent to us.
Troubleshooting on Android devices
Notifications on Android devices can be blocked by the device settings or third-party apps. For example, you might experience issues with notifications, if you use a battery optimization app to keep your phone alive longer. This kind of app can prevent your phone from connecting to push notifications servers when you put your phone to sleep. You could try to disable battery optimization in such an app, to see if it resolves your issue. It may also be a good idea to uninstall the battery optimization app altogether.
Please see below for a list of device settings that can cause push notification issues and the troubleshooting steps you can take. Make sure to restart your device after you follow the steps to ensure that the changes have been successfully applied.
Battery optimization
Devices with Android 9.0 and newer have a new Adaptive Battery preference. It can interrupt 89点怎么玩 notifications. Please check your settings:
- Open the Settings on your phone.
- Tap Battery>Adaptive Battery or Battery Manager.
- Tap Restricted apps, and make sure the 89点怎么玩 app is not listed there.
- Restart your device to ensure that the changes have been successfully applied.
On devices with Android 7.0 and newer, 89点怎么玩 app notifications can be interrupted due to Battery Optimization. Follow the instructions below to check your settings:
- Open the Settings on your phone and tap Apps.
- Tap the menu icon in the upper-right corner of the screen and choose the Special access option.
- Select Battery optimization>Apps not optimized>All apps.
- Find 89点怎么玩 and turn off battery optimization for it.
Restart your device to ensure that the changes have been successfully applied.
Restricted data usage
Push notifications can be delayed by background process issues with push notifications. Such behavior may be caused by restricted data usage when the app is in the background (especially when you are using cellular data). 89点怎么玩 needs access to the internet connection to receive information about new notifications. Follow the instructions below to check your settings:
- Open your phone鈥檚 Settings and tap Data Usage.
- Select Cellular data usage/Wi-fi data usage, tap 89点怎么玩, and make sure that the options Background data and Unrestricted data usage are enabled.
Restart your device to ensure that the changes have been successfully applied.
Data saver
The Data Saver Android feature can prevent 89点怎么玩 from sending and receiving data in the background. This may cause push notifications to arrive on your device later than usual. You can disable the Data Saver on your device and check if that resolves your issues with notifications delivery. Navigate to Settings>Network & Internet>Data Saver and toggle off the Use Data Saver option.
Restart your device to ensure that the changes have been successfully applied.
App cache
If notifications are delayed only in 89点怎么玩, clearing the app cache could help resolve this issue. Follow the steps below to clear the cache:
- Open Settings and select Apps & notifications.
- Find and tap 89点怎么玩 app.
- Select the Storage & cache option and tap the Clear Cache icon to clear the application cache.
Tweaks done by manufactures
Some device manufacturers have modified the Android operating system, and those customizations can interfere with push notifications delivery. Depending on the make and model of your device, you may need to follow different steps to enable notifications for your device.
Asus
- Go to Settings and choose Power Management>Auto-start Manager. Make sure that 89点怎么玩 is enabled.
- From the app drawer, tap Mobile Manager>Boost>Enable Super Boost. Select the Protected option and make sure that 89点怎么玩 is on the list.
Huawei
- [Honor 6] Go to Settings>Power Saving>Protected Apps and make sure that the app is selected there.
- [Honor 6] Go to Settings>Notification Manager and select Notify for 89点怎么玩 to receive push notifications.
- [Honor 8] Go to Settings>Advanced Settings>Battery Manager>Protected Apps and enable 89点怎么玩.
- [Honor 8] Go to Settings>Apps>Advanced>Ignore Battery Optimizations. Select 89点怎么玩 to ignore the optimization for it.
- [Honor 8] From the app drawer, tap Settings. Select Notification Panel & Status Bar>Notification Center. Tap on 89点怎么玩 and make sure that the Allow Notifications and the Priority Display options are enabled.
Xiaomi
- From the device drawer, tap Settings. Select Manage apps and find the 89点怎么玩 application. Enable Autostart option and tap on Battery saver and choose No restrictions option.
- Go to Settings and select Notifications & status bar>App notifications. Tap 89点怎么玩, and enable Priority and Floating notifications options. Make sure that the Show notifications option is also enabled.
OPPO
- Go to Settings>Advanced Settings>Battery Manager>Protected Apps. Enable 89点怎么玩 app protection.
- Go to Settings>Battery>Energy Saver. Find the 89点怎么玩 app and disable Freeze when in Background, Abnormal Apps Optimization and Doze options.
- Go to Settings>Notifications Panel & Status Bar>Notification Center, find the app, and enable Allow Notifications and Priority Display.
- Open Security app and select Privacy Permissions>Start up manager. Find 89点怎么玩 and ensure it鈥檚 enabled.
Samsung
- Go to Settings>Apps and select 89点怎么玩. In the App Settings choose Notifications, Messages & Mentions, and then Advanced. There, select the Do Not Disturb Custom Exception option.
- From the app drawer, tap Settings>Device management>Battery>Unmonitored apps and add 89点怎么玩 to the list to exclude it from battery optimization.
OnePlus
- Adjust your battery optimization to allow notifications when the 89点怎么玩 app is running in the background by navigating to Settings>Battery>Battery Optimization>Advanced Optimization (select it from the top right menu) and turning it off for the app. Turning off optimization can be found on some models in Battery Optimization>Apps not optimized>All apps. There you will be able to find the app and make sure that it鈥檚 set to Don’t optimize.
Troubleshooting on iOS devices
As with Android devices, notifications issues are mostly related to the battery or network settings.
Notifications status
Go to Settings and select Notifications. Then tap on the 89点怎么玩 application and make sure that the Allow Notifications option is enabled.
Battery Low Power Mode
Low Power Mode reduces background activities like downloads and notifications fetch. It can delay notifications when the phone is on sleep, reduce the rate at which notifications can be received or turn them off completely. Follow those steps to check your setting:
- Go to Settings and tap on Battery option.
- Disable Low Power Mode option.
Do Not Disturb
Enabled Do Not Disturb mode prevents the notifications from popping up on the screen but still shows in the Notification Center of the device when you swipe down. Check if it鈥檚 enabled in Settings>Do Not Disturb.
Need more help?
The configuration of app notifications can vary significantly from one device to another. If after reading this article and checking your device settings, your notifications are still not working correctly, please contact us directly by email or start a chat with us. Our Support Heroes will help you to solve the problem.